Privacy Policies
1. General provisions
Viña El Principal SA (“EL PRINCIPAL”) respects the privacy of those who access and use this website (the “Website”). Below, we will inform you about the type of personal data collected, processed, and stored by EL PRINCIPAL through the Website and the purposes for which it is used. We will also inform you how you can exercise your rights as the owner of this personal data.
The purpose of this Personal Data Protection Policy (the “Personal Data Policy”) is to make you aware of the personal data that EL PRINCIPAL collects, accesses and uses when you use the Website, whatever the digital medium, support or device through which you access it.
Please read this entire document. EL PRINCIPAL wants you to always be aware of the personal data you provide, giving you control over the information you share both while browsing and when completing our contact forms, subscribing to newsletters, or contacting our customer service. EL PRINCIPAL declares that it respects the privacy and the right to informational self-determination of every individual and that it is responsible for the data processed on the Website in accordance with the Personal Data Policy and the laws of the Republic of Chile.
By accessing or using the Website, you accept this Personal Data Policy without restriction or reservation. Regardless of the country in which you reside or provide information, you authorize EL PRINCIPAL to use your information in any other country where EL PRINCIPAL operates, in accordance with this Personal Data Policy.
Any changes to this Personal Data Policy will be posted on the Website and you will be asked to accept the changes. This will allow you to be informed at any time about what personal data is being collected, processed and/or stored, and for what purpose. .
This Personal Data Policy does not apply to websites or applications accessible through hyperlinks that you may find on the Website, except those that direct you to websites or applications of THE PRINCIPAL.
2. Collection and storage of personal data on the Website
Name of the responsible entity: Viña El Principal SA, a public limited company incorporated in the Republic of Chile, RUT No. 76.320.260-7. The legal representative of EL PRINCIPAL is Mr. Marco Andrés Puyo Acevedo, both with address for these purposes at Calle La Escuela sn, Fundo El Principal, Pirque, Chile.
Phone number: 228547023.
Contact email: ventas@elprincipal.cl .
EL PRINCIPAL collects, processes, and stores only the personal data that is strictly necessary for the proper functioning of the Website and to improve the user experience. Any further processing of personal data is only carried out based on other legal obligations or permissions, or if you have given your express consent to EL PRINCIPAL.
THE PRINCIPAL collects, processes and stores personal data in the manner indicated below:
Automatic collection and storage of personal data:
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This website automatically collects information through cookies and other web tracking mechanisms (see details in the Web Tracking Policy, Section 9). Below are some of the main data collected in this way:
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The IP address and/or the device ID (IMEI) assigned to the respective end device that is necessary to transmit the content of the Website. Through IP information and other similar data, the user's physical location could be determined with considerable accuracy.
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User activity in the context of their activity on the Website, including the number of clicks and the pages the user accesses from the Website.
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The respective end-device type.
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The type of browser used, operating system, Internet provider.
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The date and time of use of the Website.
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Non-automatic collection and storage of personal data:
When you access and/or use the Website, and consent to provide your personal data for certain purposes, THE PRINCIPAL collects, processes, and stores this personal data. This may include one or more of the following personal data: -
User's first and last name.
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User's Identity Card.
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User's email address.
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User's phone number.
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Company related to user.
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User preferences.
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Other personal data necessary to carry out the activity that the user wants to perform on the Website, such as what the user writes in the contact forms, communicates to customer service or the messages that he/she sends through the Website.
This personal data will be collected through the Website when you enter information in any of the designated fields. These fields are clearly marked and will not collect any personal data unless you expressly consent to its delivery, processing, and storage, in accordance with this Personal Data Policy.
3. Use and processing of personal data on the Website
The personal data collected and stored by the Website may be used for the following purposes, depending on the particular case in which they are provided or collected, and in accordance with the consent that has been given, according to this Personal Data Policy:
a) To help establish and verify the user's identity.
b) Maintain the security and integrity of EL PRINCIPAL's systems, facilities and personnel.
c) Provide services and assistance: communicate and respond to user questions, requests for product or customer service information, comments or suggestions.
d) To send the user updates on product or service offers that may be of interest to them, notices of promotions, sales and other information about products of EL PRINCIPAL and its affiliates, including communications for advertising and informational purposes.
e) Maintain records, such as mailing lists or lists of user types, by preferences or characteristics, in order to keep the user informed about products and services and/or for commercial statistics and market research purposes. THE PRINCIPAL may create profiles based on marketing studies and statistical and segmentation techniques and procedures that allow for the personalization of product offerings suited to the user's characteristics and needs. In this context, profiles may eventually be created using technological means to make predictions about the Website user.
f) Improve the EL PRINCIPAL website taking into account user preferences. .
4. Legal basis for processing the personal data of the website user
The processing of the user's personal data will be lawful:
a) In cases where it is necessary for the execution or fulfillment of a legal obligation of THE PRINCIPAL or when provided or authorized by law.
b) In cases where it is necessary for the conclusion or execution of a contract between the user of the Website and THE PRINCIPAL, or for the execution of pre-contractual measures between them.
c) In cases where THE PRINCIPAL or a third party has a legitimate interest in processing personal data, such as, for example, to guarantee and improve the functionality and proper functioning of the Website; to protect the interests and security of users or third parties; to protect the public interest that may be affected; or other similar cases as provided by law.
d) In cases where it is necessary for the formulation, exercise or defense of a right before the courts of justice.
e) In cases where the user's consent has been obtained (see next point).
THE PRINCIPAL may share and transfer the collected information to any member of its group of companies, in the countries in which it operates, to the extent reasonably necessary for the purposes and on the legal bases established in this Personal Data Policy and with the limitations imposed by current law.
Subject to the limitations imposed by current law, THE PRINCIPAL will not sell or deliver this information to other unrelated parties, without prejudice to the provisions of this Personal Data Policy and the authorization you grant to the implementation and downloading of third-party cookies as set out in the Web Tracking Policy (see Point 9).
Personal data will be retained until the purpose for which it was collected has been fulfilled or until the user exercises their right to rectification, erasure, and objection. This will be done to the extent that it does not conflict with the legal requirement to maintain its storage.
The Principal will delete or anonymize personal data as soon as it no longer needs it for the purposes mentioned above. This is without prejudice to external sources that store cookies or other similar web tracking mechanisms on the user's device, in accordance with the Web Tracking Policy (see Section 9).
The Principal has established and maintains security measures—administrative, technical, and physical—that allow it to protect personal data against damage, loss, alteration, destruction, or unauthorized use, access, or processing, in accordance with applicable law. However, the user should be aware that no communication via the Internet is 100% secure.
In particular, EL PRINCIPAL has the following tools and practices to securely process and store users' personal data, which are carried out and verified by its hosting service:
5. Consent
The main legal basis for the processing of personal data is your explicit consent for the Website to collect, process, handle and store your data, in accordance with this Personal Data Policy.
By using the Website you expressly accept and consent to the processing of your personal data in accordance with this Personal Data Policy.
If you do not agree with this Personal Data Policy, please do not use the Website or provide any data to it.
You declare that you are over 18 years of age.
6. The rights of the Website user regarding their personal data
You may, at any time, provided the respective requirements are met, exercise the following rights:
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Right of access: You can access your personal data to find out what personal data of yours is being processed.
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Right to request rectification of personal data: You have the right to rectify your personal data that you consider inaccurate.
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Right to request the cancellation, erasure or deletion of personal data: you have the right to request the deletion of your personal data.
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Right to request the limitation or restriction of the processing of personal data: you will have the right to request the limitation of the processing of your personal data, for example, to only certain purposes.
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Right to object to the processing of personal data: You have the right to object to such processing at any time, on your own grounds. The Principal will cease processing unless it can demonstrate compelling legitimate grounds for continuing the processing, or where such processing is necessary for the establishment, exercise, or defense of legal claims.
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Right to withdraw any of the consents you have given, without this affecting the lawfulness of the processing based on the consent prior to its withdrawal (without retroactive effect), by sending a written request addressed to: ventas@elprincipal.cl .
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Right to object to receiving advertising by electronic means: by sending a written request to: ventas@elprincipal.cl .
It is likely that the user who requests these actions will not be able to use the Website with all its functionalities again.
To prevent the collection of personal data, you can always change your device settings.
7. Other channels
The Principal may also collect and process personal data through other communication channels, such as telephones, emails, applications, or social media. In these cases, the user will be informed about the purposes of processing their personal data and will be asked for their consent. This Personal Data Policy will also apply to these channels.
8. Changes to this Personal Data Policy
THE PRINCIPAL may modify and update this document from time to time, which will be notified on the Website, requesting the corresponding acceptance of the user.
9. Web Tracking Policy
9.1. About Cookies
The Website uses web tracking mechanisms, which are technologies that collect, process, and store information. These mechanisms are intended to facilitate faster access to the services offered by the Website and to ensure its proper functioning. When you access and browse the Website, these web tracking mechanisms will be downloaded to your computer or device.
The concept of web tracking mechanisms includes any device, mechanism, tool or technology that allows the collection, processing, storage and retrieval of data, such as cookies, pixels, digital fingerprints, SDKs and other technologies with the same functionality, all of them hereinafter referred to as “Cookies”.
Cookies are small pieces of data that are sent from the Website or another application or website and are temporarily stored on the user's device to improve the Website's functionality and user experience. Some cookies expire when the user's session on the Website ends, while others remain on the user's device for a longer period.
Below, we will clearly and precisely explain what these web tracking mechanisms are for, what types of web tracking mechanisms are used on the Website, what their purposes are, and how they can be configured or disabled according to the user's preference.
9.2. Types of Cookies
First-party cookies
These are those that are sent from this Website to the user's computer (where they are stored), and can only be read by the Website.
Third-party cookies
These are cookies that are sent from other organizations to the user's device (where they are stored) and are used by the website for various purposes. These cookies can be read by the organizations that send them.
For example, the Website uses Google Analytics, which provides information regarding the most visited pages, average session duration, and other statistical data. This data is based on the length of time the pages remain active.
Session cookies
These are cookies that remain in the user's browser's cookie file until the session on the website ends, so none are stored on the user's computer afterward. The information obtained through these cookies is used to analyze website traffic patterns, improve website content, and optimize its use.
Persistent cookies
These are cookies that remain stored on the user's device after the user ends their session on the website. The website reads these stored cookies each time the user logs back in. A persistent cookie has a specific expiration date. The cookie will stop working after that date. Depending on their purpose
Technical cookies
These are the cookies necessary for the proper and complete functioning of the Website. They allow, for example, controlling traffic and data communication, accessing restricted areas, processing orders, using security features, and storing content to distribute videos, among other things.
Personalization cookies
These are those that allow access to the Website with predefined characteristics based on a series of criteria, such as language, browser type, regional settings or geolocation from where the Website is accessed, etc.
Analytics cookies
These are the tools that allow us to quantify the number of users who access the website and thus perform statistical measurement and analysis of how users interact with it. This involves analyzing their activity on the website in order to improve the products and services offered.
Advertising cookies
These are the ones that allow the management of advertising spaces that could be included on the Website.
Behavioral advertising cookies
These are cookies that store information about user behavior obtained through continuous observation. Thanks to them, it's possible to understand internet browsing habits and display advertising related to the user's profile.
9.3. Why should you allow cookies?
Cookies are essential for the functioning of the Internet, providing countless advantages in the delivery of interactive services, facilitating website navigation and usability by allowing for personalization, and maximizing its functionalities. Cookies cannot harm your computer. On the contrary, having them enabled helps identify and resolve errors.
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The information contained in Cookies is used to improve services, for example:
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Allowing a service to recognize the user's device so that they do not have to provide the same information multiple times for a task or during a session, for example: completing a form or online survey every time they log into the website.
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Allow the video player to function properly.
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Enable geolocation to provide better service.
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Measuring how many people use the Website and its services, making those services easier to use and ensuring there is sufficient capacity to maintain them at speed; analyzing anonymous data to understand how people interact with different aspects of online services so that we can improve them and provide a better service.
9.4. What happens if you do not accept cookies?
If you choose not to accept cookies, certain features of the website may not display or function correctly. This will restrict what you can do on the website and may impact the design and user experience. Examples of features that may be affected include:
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Receive a personalized website experience.
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Geolocation to deliver a better service.
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The video view.
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Like and share the website on social media.
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View content added to the website.
9.5. Cookies included on this Website
The following details the Cookies used on this Website and the purpose of each:
9.6. Other Cookies
In addition to the Cookies listed above, first-party or third-party Cookies may be used in (external) content included on the Website using technologies such as iFrames, JavaScript, etc. By accepting Cookies, you also agree that such content may use Cookies.
The main website has no control over, nor accepts responsibility for, third-party cookies. Please refer to the third-party website for more information.
9.7. Cookie Configuration and Disabling
You can allow, block, or delete cookies installed on your computer by configuring your internet browser options.
9.8. Consent
By accepting this Web Tracking Policy by clicking “accept” in the pop-up window, you authorize the use of the cookies described. This express and unequivocal consent is the legal basis for sending and storing cookies on your device.
9.9. Web Tracking Policy Updates and Changes
The Principal may modify and update this Web Tracking Policy based on changes in the Cookies used on the Website, requesting the corresponding acceptance of the user or as required by law